Enhancing Supervisory Performance (8 Hours)

Cost: $350.00/person per session

This course is designed for one simple, effective task: enhancing your performance as a supervisor.

Participants will learn:

• Position. Description and Responsibilities. Performance Standards and Evaluation. Reporting Structure. Grievance Procedure. Successive Disciplinary Action. Limits of Authority.
• Job Specific Responsibilities
• Perception and Decision Making
• Basic Psychology of Communication (The hawthorn study theory, maslows theory) “Employees behave in the manner they’re expected to behave in when they feel management is paying attention to them.”
• Job Performance Coaching (Improving Employee Performance)
• Using Tools for Evaluating Employee Performance and Productivity (Systematic Causal Analysis Tool, Performance Tracking, Problem Solving, Goal Setting)

Upon successful completion of this course students will receive a certificate of participation.